Consumer Right To Protect From Unfair Trading Consumer Questionnaire What does TRADER have to tell the consumer? Consumers need certain information before they can make an informed decision whether to make a purchase or employ a service. Trader must inform customers of all the relevant information they need to make this decision.


  • right2speak consumers unt
  • BRAND AND BRANCH NAME
    First Last

    The trader’s identity

    The consumer needs to know, or be able to find out, who he is dealing with. A trader’s identity and address must be displayed at their place of business, on key business documents and on websites. This information must also be made available to consumers before a contract is made and whenever a consumer requests it.

  • Your Name First Last
  • Would you agree to provide honest and clear answers to the consumer questions about a product (offer for sale by You,Your Brand,Your Branch) Would you agree to provide honest and clear answers to the consumer questions about a product (offer for sale by You,Your Brand,Your Branch)
    YES NO

    Misleading omissions

    Regulation 6 prohibits giving insufficient information about a product. It is a breach of the CPRs to fail to give consumers the information they need to make an informed choice in relation to a product if this would cause, or be likely to cause, the average consumer to take a different transactional decision – for example, to make an informed decision about whether to buy or how much to pay, the average consumer buying a car needs to know whether the car has previously been an insurance write-off; the trader therefore has to disclose this information, whether or not the consumer asks for it.

    Traders must give information to consumers in a timely manner. It should be provided to assist the consumer in making an informed choice. Supplying information too late could constitute an omission.

    It is a breach of the CPRs to:

    omit material information
    hide material information
    provide material information in a manner that is unclear, unintelligible, ambiguous or untimely
    fail to identify the commercial intent (unless this is apparent from the context)

    ‘Material information’ means information that the consumer needs to make an informed transactional decision and generally any information required to be given by law.

  • If you dont wish to answer consumers questions, please tell us why

    The trader’s actions would play a significant factor in an
    “average consumer’s” decision to enter into the contract.
  • Please explain your main reasons why you do not wish to answer consumer questions

    Regulation 6 prohibits giving insufficient information about a product. It is a breach of the CPRs to fail to give consumers the information they need to make an informed choice in relation to a product if this would cause, or be likely to cause, the average consumer to take a different transactional decision

  • Would you agree to help your consumer to make his/her decision in purchasing a product (offer by You, Your Brand, Your Branch) by providing clear and honest product informations ? Would you agree to help your consumer to make his/her decision in purchasing a product (offer by You, Your Brand, Your Branch) by providing clear and honest product informations ?
    YES NO

    Trader should always be sure that any descriptions of your products are accurate (‘products’ is defined very broadly and includes goods, services, digital content, rights, and obligations).

    The law states that Trader’s
    descriptions should not give false information, nor should they deceive – or be likely to deceive – a consumer, which then makes him act in a different way. For example, a consumer might buy an item that he would not have if the description hadn’t been misleading.

  • Are you aware of the Consumer Right To Be protected From Unfair Trading regulations?
    Are you aware of the Consumer Right To Be protected From Unfair Trading regulations?

    YES NO

    Misleading omissions

    Regulation 6 prohibits giving insufficient information about a product. It is a breach of the CPRs to fail to give consumers the information they need to make an informed choice in relation to a product if this would cause, or be likely to cause, the average consumer to take a different transactional decision – for example, to make an informed decision about whether to buy or how much to pay, the average consumer buying a car needs to know whether the car has previously been an insurance write-off; the trader therefore has to disclose this information, whether or not the consumer asks for it.

    Traders must give information to consumers in a timely manner. It should be provided to assist the consumer in making an informed choice. Supplying information too late could constitute an omission.

    It is a breach of the CPRs to:

    omit material information
    hide material information
    provide material information in a manner that is unclear, unintelligible, ambiguous or untimely
    fail to identify the commercial intent (unless this is apparent from the context)

    ‘Material information’ means information that the consumer needs to make an informed transactional decision and generally any information required to be given by law.

  • Are you aware of Fair Labelling Regulations?

    Are you aware of Fair Labelling Regulations?

    YES NO

    REGULATIONS UNDER SECTION 4 OF THE FAIR PACKAGING AND LABELLING ACT

  • Do you sale products made of the animal skin or products that may contain trace of animal skin (including faux fur)
    Do you sale products made of the animal skin or products that may contain trace of animal skin (including faux fur)

    YES NO

     

  • Do you sale products made of the animal fur or products that may contain trace of animal fur (including faux fur)

    Do you sale products made of the animal fur or products that may contain trace of animal fur (including faux fur)

    YES NO

     

  • In accordance to the Consumer Right To Be Protected From Unfair Trading, labels attached to leather and fur products should include fundamental information as:
    WARNING!
    ANIMAL LIFE HAS BEEN PURPORSELY ENDED IN ORDER TO DEVELOP THIS PRODUCT!
    Material: REAL LEATHER FUR-DOG, CAW, CAT, SHEEP, ETC
    Supplier: ………….
    Made in: …………..
    IN THE CASE IF THE SOURCES ARE UNKNOWN LABELS ATTACHED TO THE LEATHER/FUR PRODUCT SHOULD INCLUDE INFORMATION SIMILAR TO:
    There is a possibility that this product has been produced from purposely harmed suffering animal. In order to achieve highest quality of the product the animal has to be put through slow and painful death. We can’t guarantee that skinned, boil, burned alive methods hasn’t been used as part of the product developing process
    Base on the provided information decision about purchasing the product belong entirely to the consumer
    IN THE CASE IF THE LEATHER/FUR SOURCES ARE KNOWN:
    This product has been made from living animal. We can guarantee that the animal has been treated in accordance to animals rights regulations until has been exterminated in order to develop the product
    Base on the provided information decision about purchasing the product belong entirely to the consumer

    CFR data is current as of March 1, 2017
  • Do all leather and other products that may contain trace of animal skin (including faux fur) OFFER BY YOU
    TO YOUR CONSUMERS have clear necessary information attached? (Similar to the above)

    Do all leather and other products that may contain trace of animal skin (including faux fur) OFFER BY YOU
    TO YOUR CONSUMERS have clear necessary information attached? (Similar to the above)

    YES NO

    Missing or false information deprives the consumer of their right to make an informed decision according to their beliefs. The consumer markets have honest and fair approach to their consumers who beliefs that they have the rights to know details about the methods which has been used to kill the animal in order to develop particular product. As an example horrifying details have to be attached to the Halal and Kosher products made from animals flesh.
    In a contrast the lack of information describing leather and fur products could be treated as an act of Discriminations against consumers who care for animals


  • Could you offer your consumer your 100% guarantee statement that any of either
    1. sold by you or 2. offer for sale by you- products made from animal skin (or may contain trace of animal skin) DO NOT
    contain trace of
    DOG or CAT skin

    Could you offer your consumer your 100% guarantee statement that any of either
    1. sold by you or 2. offer for sale by you- products made from animal skin (or may contain trace of animal skin) DO NOT
    contain trace of
    DOG or CAT skin

    YES NO

    Claims under the Regulations can be made against the “trader”. This is the other
    party to the contract with the consumer, or the person who received the consumer
    payment. If an agent acting on behalf of a trader
    on commission, acts in a misleading or aggressive way, then the
    consumer has the right to bring a claim against the
    trader who employed the agent.

     

  • Brand name and Branch Address

    The trader’s identity

    The consumer needs to know, or be able to find out, who he is dealing with. A trader’s identity and address must be displayed at their place of business, on key business documents and on websites. This information must also be made available to consumers before a contract is made and whenever a consumer requests it.

  • Email
  • Phone Number ### ### ####
  • Website
  • Date MM / DD / YYYY Pick a date.
  • If you do offer leather or fur products for sale with correct clear information attached, you can upload the label image as an example for other brands
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